Return Policy
We want you to be completely satisfied with your purchase. Please review our policy regarding returns and exchanges below.
Return Eligibility
Items must be returned within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also include the original packing slip or proof of purchase.
Non-Returnable Items
Certain types of items cannot be returned. These include gift cards, items marked as final sale, and products that have been used, opened, or are not in their original condition. Please get in touch if you have questions or need help with your eligible return.
Return Process
To start a return, you can contact us to request a return authorization. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of business days. You will be responsible for paying for your own shipping costs for returning your item.
Exchanges
We only replace items if they are defective or damaged upon receipt. If you need to exchange an item for this reason, please contact us with details about the product you received and the reason for the exchange request.
Damaged or Defective Items
If you receive a damaged or defective product, please notify us immediately. We will arrange for a return and ship a replacement item to you as quickly as possible.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.
Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
